3 Ways Regional Network Service Providers Help Businesses

This post was originally published September 28, 2020 and was updated March 19, 2024

As we navigate the ever-evolving landscape of connectivity and remote work, the importance of reliable network solutions continues to grow. The COVID-19 pandemic accelerated the shift to remote work and digital interactions like video calls, and that shift is not temporary. Businesses now face the ongoing challenge of ensuring seamless connectivity for remote teams, secure access to critical data, and scalable infrastructure to support evolving technological demands. While big Internet Service Providers (ISPs) may not always be able to give you the scalability and customer service you need, regional network Service Providers may be your best bet.

LOOKING AT ALTERNATIVE SOLUTIONS

It is important to consider the consequences of potential network issues and pick the best solutions to prevent them from occurring. Outages can be catastrophic, and downtime will cost your business money and frustrate your customers. That’s why regional fiber optic internet and network Solutions Providers are often your best answer. Whereas customers of bigger providers are sometimes wholly dependent on just one company’s successes or challenges, those with regional providers typically enjoy the high performance they need with more agile customer service and built-in redundancy.

Here are three ways we at DQE, as a regional network Service Provider, can help:

1. Our team works closely with you to custom design a network that fits your business’ needs.
2. Local experts to guide your selections and decisions.
3. Local customer service that is responsive when you need it most.

In our new eBook, 3 Reasons to Choose a Regional ISP, we provide facts that can help new businesses select a provider or help established businesses know when it’s time to change. For a quick snapshot, continue reading!

CUSTOMIZED FIBER NETWORK DESIGNS

As a regional fiber optic network Service Provider, we pride ourselves on having extensive area knowledge and establishing relationships with our customers built on trust and experience. Our regional status gives us more flexibility to work with you to customize a solution that works how you need it to, rather than forcing you to fit your needs into an existing package.

LOCAL EXPERTS TO GUIDE YOUR DECISIONS

We’ve built and maintained custom solutions for various types of businesses across Pennsylvania, as well as Ohio and West Virginia, including healthcare facilities, K-12 and higher education facilities, financial institutes, commercial real estate locations, and more. While our experts can tell you what has worked well for other similar businesses in the region, our custom designs are rarely the same. As is the case for most regional providers, our experts live and work in the areas where we do business, so we understand the unique local needs and can pass years of knowledge on to you.

REGIONAL PROVIDERS WITH EXCEPTIONAL CUSTOMER SERVICE

We are a local fiber optic network Service Provider that understands the unique needs of your local business. We’re more flexible, and all of our employees are right here, making urgent visits more of a reality when you need us to physically see your setup and talk about your business’ needs.

Furthermore, organizations that acquire both their internet and associated network infrastructure from a single national ISP could find themselves unable to operate should their provider suffer an unplanned network outage. On DQE’s fully owned and operated fiber network, we partner with multiple Tier 1 upstream providers. In case one upstream provider has an issue, this kind of solution offers the built-in redundancy needed to ensure that customers of a regional ISP can stay online no matter what.

To learn more, download our eBook to help you make the best decision for your business, or contact us to learn how we can help your business grow.