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THE STANDARD FOR SERVICE AND RELIABILITY

Our Mission and Values Guide Everything We Do, from the Way We Connect Our Customers to How We Show Up for Our Communities. 

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OUR MISSION

To be the most trusted connectivity partner for businesses and keystone institutions in our community by relentlessly setting the standard for service and reliability.

Because your business depends on a network that never quits. Ours depends on making sure it never does.

At DQE, reliability isn’t just what we deliver — it’s who we are. We call it being Reliably Reliable.™

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THE PRINCIPLES THAT POWER EVERY CONNECTION

Our values define how we show up for our customers, our communities, and each other. They guide every action we take and every decision.

Service 

  • Our existence depends on our ability to provide consistently superior service.​
  • We hold ourselves to the highest standards of quality and excellence.​
  • We listen, collaborate, and work as one team to deliver value-added solutions.​
  • We give back to make a positive impact where we live and work.

Trust

  • Trust is earned through consistent actions, not words.
  • We communicate with honesty, transparency, and straight talk.​
  • We treat everyone with respect and humility.​
  • When we fall short, we own it, no excuses.​

Urgency

  • Time is money and results matter.
  • We respond quickly, while others talk about it, we’re already doing it.​
  • We find creative ways to Get Stuff Done.​
  • We move fast but speed never comes at the expense of quality.​

BUILT HERE. INVESTED HERE. CONNECTED HERE.

We’re proud to be a local company with deep roots and stronger ties. Every mile of fiber we add fuels a business, a hospital, a university — right here at home.

5,000+

route miles of fiber across PA, WV, and MD

3,350+

on-net buildings

24/7

in-house Network Operations Center based in Pittsburgh

We live here. We work here. We give back here. That’s how we keep our communities — and your business — connected and growing.

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Why DQE

Not The Biggest. Just The Most Responsive.

Our mission and values aren’t just statements on a wall. They drive every connection we build. From the integrity of our service to the urgency of our response, DQE is committed to setting the standard for reliability. We lead with trust, act with purpose, and stay focused on the success of our partners and the communities we call home.

View Our NETWORK

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Serving Areas Across Pennsylvania, West Virginia, and Maryland

Our fiber network was built to utility standards and designed to grow with the region. From downtown Pittsburgh to surrounding communities, we connect businesses with reliable infrastructure that doesn’t quit. Enter your address to see if your site is already covered — and if it’s not, let’s talk about building to you.

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Additional Resources

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PITTSBURGH, PA — DQE Communications CEO Mike Sicoli was featured in Invest: Pittsburgh 3rd Edition, a regional busines…

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PITTSBURGH, January 29, 2025 – DQE Communications, a leading, regional business connectivity solutions provider, today…

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