MANAGED NETWORK SERVICES BUILT ON DQE FIBER

Management for Your Router, SD-WAN, and Firewall From the Same Team That Runs Your Fiber Network.

Ready to Upgrade How You Connect?

Talk to a network expert Check Your Location

A white background featuring several faint, curved, parallel lines sweeping from the upper left corner toward the lower right corner, creating a subtle, minimalist abstract pattern.

A light gray and white abstract background featuring curved, semi-transparent bands or lines sweeping diagonally across the image.

Managing a business network takes more work than it used to. IT teams are supporting more locations and more connectivity types, while keeping network performance and configurations consistent across locations. Routers, SD-WAN, and firewalls all require ongoing monitoring, configuration changes, policy updates, and maintenance. For many IT teams, the workload has grown faster than the resources available to manage it.

Managed network services move that day-to-day work to a trusted partner who monitors and maintains it for you. DQE offers three managed services: router, SD-WAN, and firewall. All three run on the same Fortinet hardware and are supported round-the-clock by our local NOC in Pittsburgh, so you can start with what makes sense now and add later without changing platforms or replacing equipment.

A man explains something on a computer screen to two colleagues in a modern office with multiple monitors and server racks in the background, as they discuss the benefits of Managed Network Services for their organization.

What Sets DQE Apart

Enterprise-grade network management, backed by the people who own the fiber it runs on.

The Same Platform Across All Three

Router, SD-WAN, and firewall all run on the same FortiGate hardware, so adding a capability later is a licensing change, not a hardware upgrade.

Hardware We Own and Replace

DQE owns the equipment and manages its lifecycle, so you don’t have to. We stock standard models, so if something breaks, you’re not waiting on a vendor for a replacement.

A NOC You Can Actually Reach

Support comes from our own operations center in Pittsburgh, staffed around the clock, with a maximum 30-minute response on critical outages at every tier.

Co-Management When You Want It

Read-only access comes standard, with read/write co-management available when your team needs more hands-on control.

Fewer Handoffs When Things Break

When DQE provides the connectivity and the managed network service, there’s no negotiation at two in the morning about whose problem it is.

Room to Grow

Start with the service and support level you need today, then add capabilities or move up a tier later without replacing equipment or starting over.

Which Service Fits Your Network?

Managed Router

Professionally managed routing for dedicated internet access including single- and dual-connection designs.

FortiGate hardware, firmware, and licensing included

Configuration, monitoring, and ongoing changes

Dynamic routing and dual-WAN failover included with Professional and Elite tiers

Managed Router is the right call for a single site or a branch that doesn’t need a WAN overlay.

Explore Managed Router

Managed SD-WAN

A WAN overlay that steers traffic across multiple circuits based on actual network performance.

Works across fiber, broadband, MPLS, and LTE/5G

Latency, jitter, and packet loss monitored continuously

Automatic failover to a better-performing path

SD-WAN is a good choice for multi-location businesses or anyone running more than one type of circuit.

Explore Managed SD-WAN

Managed Firewall

Fortinet next-generation firewall protection with the ongoing management that keeps it current.

Intrusion prevention, antivirus, and anti-malware

Web filtering, application control, and DNS security

Runs standalone or layers onto Router or SD-WAN

Managed Firewall makes sense when you want enterprise-grade protection at the edge without requiring in-house firewall expertise.

Explore Managed Firewall

Choose the Level of Support That Fits Your Team

The same three support tiers apply across Managed Router, Managed SD-WAN, and Managed Firewall.
Every tier includes 24/7 monitoring, hardware assurance, and a maximum 30-minute response on critical outages.

	Essentials	Professional	Elite
Best for	Straightforward environments that want hands-off support	Higher change volume, or teams that want to stay hands-on	Complex multi-site environments
Changes included each month	8	Unlimited	Unlimited
Change implementation	Within 24 hours	Within 8 hours	Within 4 hours
Critical outage response	Within 30 minutes	Within 30 minutes	Within 30 minutes
Dynamic routing and failover	Not included	Included	Included
Co-management	Not included	Optional	Included

Who We Serve

A person holds a payment terminal while another person pays using a smartphone, indicating a contactless mobile payment in a store setting.

Retail and Hospitality

Reliable guest Wi-Fi, secure point-of-sale, and fast service applications.

Talk with us

Healthcare

Seamless connectivity for clinicians, medical devices, and patient data.

Talk with us

A young woman with glasses and a green sweater smiles while using a laptop at a white desk. There are notebooks, documents, a cup of coffee, and bookshelves with plants in the background.

Education

Always-on access for students, faculty, and cloud-based learning platforms.

Learn more

A person uses a tablet to monitor or control an automated conveyor system in a modern, brightly lit factory with advanced machinery in the background.

Manufacturing and Logistics

Wireless coverage across warehouses, production lines, and distribution centers.

Learn more

Aerial view of a brightly lit city at night, showing a complex network of elevated highways with streaks of car lights weaving through tall buildings and urban structures.

Multi-site Enterprises

Centrally managed Wi-Fi that performs consistently across offices and branches.

Learn more

Built for Networks That Can’t Go Down

DQE has been building fiber for hospitals, utilities, and public safety since 1997, and that’s the same infrastructure your managed service runs on. More than 4,700 route miles reach over 3,500 on-net buildings across Pennsylvania, West Virginia, and Maryland, built to utility standards because the customers we started with couldn’t afford anything less.

We don’t outsource support. Our engineers are here, our NOC is here, and when something goes wrong at the edge you’re calling one company rather than coordinating between three. Availability targets run 99.9% to 99.99%, with a four-hour mean time to repair, and every tier gets the same maximum 30-minute response when service is down.

View Our NETWORK

A dark blue map shows two networks: orange lines cluster in the Wheeling, WV area, while blue lines connect Wheeling, Columbus, Pittsburgh, and extend south through West Virginia, crossing various towns and cities.

Serving Areas Across Pennsylvania, West Virginia, and Maryland

Our fiber network was built to utility standards and designed to grow with the region. From downtown Pittsburgh to surrounding communities, we connect businesses with reliable infrastructure that doesn’t quit. Enter your address to see if your site is already covered — and if it’s not, let’s talk about building to you.

SEARCH THE NETWORK

Additional Resources

DQE in the News

Connectivity

Managed Services

Networking

Unified Communications

Enterprise

Data Center And AI Infrastructure

Wholesale

Service Areas

The Four Pillars of Reliability