DEDICATED INTERNET. RELIABLY PRIVATE.

Dedicated Internet Access (DIA) is a business internet connection with bandwidth reserved for one customer, identical upload and download speeds, and a service level agreement. DQE Communications delivers Dedicated Internet Access over a 100% fiber network at speeds up to 100 Gbps, with under 5ms latency and under 0.001% packet loss, to businesses in Pennsylvania, West Virginia, and Maryland.

Dedicated Internet Access matters for businesses because cloud applications, voice, video, and data backups depend on a connection that holds steady at peak hours. A dedicated circuit gives a business committed, symmetrical bandwidth that no other customer shares. DQE Communications backs its Dedicated Internet Access with service level agreements and a 24/7/365 Pittsburgh-based NOC staffed by local engineers.

Business broadband shares capacity among many customers, usually offers faster downloads than uploads, and rarely guarantees performance. Dedicated Internet Access reserves bandwidth for one business, delivers the same speed in both directions, and comes with a service level agreement. DQE Dedicated Internet Access runs on a 100% fiber network with symmetrical speeds up to 100 Gbps.

Dedicated Internet Access costs more than broadband because the capacity belongs to one customer instead of being shared, and the provider commits to performance in a service level agreement. With DQE Communications, Dedicated Internet Access also includes support from a 24/7/365 Pittsburgh-based NOC and real-time monitoring in the DQE Customer Control Center.

DQE Communications reports 99.97% availability across the enterprise fiber network that carries its Dedicated Internet Access, and DQE measures and reports uptime. DQE backs Dedicated Internet Access with a service level agreement and a self-healing ring architecture that reroutes traffic in under 50 milliseconds if a path fails.

DQE builds Dedicated Internet Access on multiple physical paths with automatic rerouting, so traffic moves to another path in under 50 milliseconds if one fails. Optional cellular backup adds another layer of protection. When an issue needs a person, a local engineer in DQE’s 24/7/365 Pittsburgh-based NOC answers directly, with no scripts and no offshore handoffs.

DQE Dedicated Internet Access is available to businesses across Pennsylvania, West Virginia, and Maryland, on a fiber network of 5,000+ route miles that reaches 3,500+ on-net buildings and data centers. Markets include Pittsburgh, Harrisburg, Lancaster, York, and Altoona in Pennsylvania, Hagerstown in Maryland, and Morgantown, Fairmont, and Clarksburg in West Virginia. Businesses can check an address in the DQE network map.